Location
La Porte, Texas
Quick overview
Facilitates and assists in the design of training programs for new hires, peers, and customers. Responsible for preparing materials, delivering training sessions, and maintaining detailed training documentation.
Requirements summary
Requires a high school diploma or equivalent, with a minimum of one year of training experience. Proficiency in Microsoft Suite and strong communication skills are essential for delivering quality training services.
Job description
- Specific Job Duties and Responsibilities
- Facilitates training programs including new hire, peer and need-specific training and assists in the design of instructional materials. Work as a team member under the direction of the Training Manager, Training Coordinator and more experienced trainers to deliver value added learning solutions/opportunities spanning the entire organization.
- Prepares materials for delivery of training, delivers training, and completes training documentation as proof of training.
- Conducts internal training activities and coordinates training and evaluations of Total Safety employees.
- Conducts external training activities and coordinates training and evaluations of customer employees.
- Maintain close communication with training management and respond to request for support.
Qualifications
Education
High School diploma or equivalent. Associate’s degree or better from an accredited college or university a plus.
Experience
Minimum of one (1) year of training experience or an equivalent education and experience combination.
Other Required Skills, Knowledge or Abilities
Proficient using Microsoft Suite (e.g. Word, Excel, etc…)
Must be able to work under pressure and respond to tight turnaround time of projects.
Must possess knowledge of subject, equipment and applicable standards/policies to help deliver quality training services.
Clear and effective oral and written communications skills are critical; as is the ability to promote the open flow of information by actively soliciting and listening to the ideas of others.
Effective analytical skills.
Proven ability and commitment to being discreet, tactful, timely and operating judiciously when addressing internal and external customer needs.
Diplomatic interpersonal skills which allow successful candidate to effectively relate to all levels of co-workers and customers.
Demonstrated ability to work within a team environment.
Interpersonal Communications
Communicates effectively with immediate co-workers and immediate supervisor for instructions, training and guidance. Some contact with other departments or external contacts to clarify, obtain and furnish information. May have some external contact with suppliers or customers. Effective oral and written communication skills with good vocabulary, good grammar and good telephone etiquette.
Physical Demands
While performing the duties of this job, the incumbent is regularly required to sit, walk, talk, hear and occasionally lift up to 25 pounds.
Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to focus.
Work Environment
May be infrequently exposed to possible operations hazards or working in or visiting operational sites, including dust, fumes, toxic and caustic chemicals, rotating machinery, high pressure, hot or cold work temperatures, slippery surfaces, water and electrical hazards.
Reporting Relationships
Complexity of Duties and Decisions
Works consists of varied but routine tasks, processes or operations that are clearly defined. Uses pre-determined standards to ensure that data is entered, reports are distributed and projects are completed in accordance with department policies and procedures. Resolves basic questions & refers more complex issues to higher levels.
Authority
Works under direct supervision: Specific instructions are given on assignments or follows written or verbal instructions and established procedures and standard practice to perform assigned tasks.
