The Faculty Trainer provides instruction and technical support to faculty and staff using synchronous and asynchronous distance learning technologies. Responsibilities include developing training materials, managing the LMS, and conducting workshops to enhance teaching and learning processes.
Requirements summary
Candidates must have a Bachelor's degree in Education, Technology, or Instructional Design and at least three years of experience in educational technology. Full bilingual proficiency in English and Spanish is required, along with strong knowledge of LMS platforms.
The Faculty Trainer provides instruction and support to faculty and staff using asynchronous and synchronous distance learning technologies and methodologies for teaching and learning growth.
Research, analyze and identify technology and pedagogy training needs and collaborate in the conduction of the trainings, workshops and best practices to enhance the teaching and learning process.
Assist in the development of training documents, tools, products, demonstrations and tutorials as resources in the management of distance learning technologies.
This position prepares statistical reports on training usage for assessment of resources efficiency and provides assistance in maintaining updated information on the Faculty Resources site.
This position will report to the main site 10% of the time and 90% of the time will work remotely.
Essential duties and responsibilities
Develop and deliver instruction and support for faculty and staff through virtual trainings, online workshops, faculty resources site, department social media, and instructional tools
Support the preparation of correspondence, certificates, reports, assessments, and materials for the Center for Teaching and Learning
Meets with CTL Director/Coordinator and audit team in reviewing auditing documentation to reflect requirements and/or identify patterns from faculty members
Participates in the implementation and development of new topics on trainings and workshops to enhance faculty skills
Facilitate trainings and certifications around NUC locations in P.R. and US including (NUC University, FTC College, Dave School, NUC IBC Technical Division and Columbia Central University)
Manage the LMS with troubleshooting, updates, course management, enrollments and users technical problems
Provide technical assistance through calls, Outlook, Ticket platform, emails and Canvas emails to NUC faculty members and staff of our institutions within 48 hours of the request
Analyze technical situations providing solutions to faculty members and recommending virtual training and resources to the faculty and staff of the LMS platform
Provide support to the course auditing process when necessary and assists in investigations regarding any issues or complaints submitted in relation to the LMS
Qualifications/Education/Competencies
Bachelor's degree in education, Technology or Instructional Design
Three (3) years of experience in educational technology, e-learning, or instructional design
Knowledge of interactive video, multimedia, streaming, computer file management, presentation and authoring software, Internet tools (e-mail, web browsers, etc.), educational web resources, Windows OS and MS Office
Must be fully bilingual and able to communicate in Spanish and English both written and verbally
Strong knowledge of Learning Management Systems (LMS) and online teaching tools
Strong planning capabilities, problem solving skills, and willingness to work a flexible schedule
Fully bilingual English and Spanish
Effective oral and written communication
Ability to read, analyze, and interpret common technical reports and legal documents
Employer with Equal Employment Opportunity for Women, Minorities, Veterans, and Persons with Disabilities.
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