Mother and Child Health Coordinator

Who we are

Community Healthcare Network (CHN) is a not-for-profit organization providing more than 65,000 New Yorkers with primary and behavioral healthcare, dental, nutrition, wellness, and needed support services.

Our network is made up of 14 federally qualified health centers throughout Brooklyn, the Bronx, Queens, and Manhattan, along with a fleet of mobile vans that bring health services to underserved people in need throughout New York City. We provide judgment-free, high-quality healthcare, without regard to race, religion, orientation, gender identity, immigration status or ability to pay. We turn no one away.

What we offer

Growth and development

Access to various healthcare professionals and benefits to deepen understanding and interest in the various disciplines involved in community health programming.

Supportive Team culture

Be a part of an interdisciplinary environment where your ideas and work are valued and encouraged.

Comprehensive benefits

Including health, dental and vision insurance, retirement plans, employee assistance programming and more.

Position summary

The Mother and Child Health Coordinator will implement a wide range of clinical and community health education activities for prenatal patients. As part of a multi-disciplinary team, the Mother and Child Health Coordinator is responsible for coordinating clinical outreach and education relating to prenatal health, specifically, breastfeeding, postpartum care, and reproductive health to improve health outcomes for pregnant people, new parents, and their children.

Duties: And responsibilities:

• 1.
• Support the Population Health Department in maintaining quality standards and services that are in accordance with the recommended clinical guidelines for prenatal and postpartum services.
• 2.
• Provide prenatal, postpartum, and infant care education to prenatal patients and people of childbearing age in the clinic setting, by telehealth, and in group settings.
• 3.
• Conduct and document prenatal assessments, including but not limited to lactation assessments, safe sleep assessments, and depression screening.
• 4.
• Support patients with obtaining durable medical equipment, as prescribed by the provider.
• 5.
• Provide visits for postpartum patients up to 12 months postpartum to assess needs such as infant’s initial milestones and SIDS/safe sleep risk.
• 6.
• Identify high-risk prenatal patients at CHN health centers and follow-up to ensure patients made their medical appointments and reschedule as needed.
• 7.
• Coordinate prenatal and postpartum appointments for routine/follow-up care, delivery, and connect patients to specialty services, particularly nutritionists and behavioral health services and external referrals.
• 8.
• Conduct home visits (including but not limited to postpartum).
• 9.
• Meet programmatic deliverables for the number of patients seen each week, conducting screenings, addressing concrete needs and education reviewed with the patients.
• 10.
• Track and monitor the collection process for weights of infants delivered by CHN prenatal patients, and coordinate follow-up efforts with department management.
• 11.
• Assist with data collection and analysis to measure prenatal care and birth outcomes through structured quality improvement projects.
• 12.
• Participate and record minutes for internal committee meetings related to prenatal care, to identify and address areas for improvement in clinical services.
• 13.
• Identify patient materials for prenatal, postpartum, infant care, and breastfeeding education that need to be updated and/or developed as needed, seeing the process to completion.
• 14.
• Complete any necessary reports and forms and document patient services in the appropriate medical record.
• 15.
• Travel between health centers and balances schedule to provide education at multiple sites.
• 16.
• Plan and participate in special CHN events, including but not limited to, World Breastfeeding Week.
• 17.
• Identify community resources for health education resources and/or services.
• 18.
• Participate in all clinic staff meetings and training/informational sessions as appropriate.
• 19.
• Facilitate related services for health center patients and CHN staff as appropriate, with respect to their confidentiality and privacy.
• 20.
• Attend and participate in ongoing training and professional development opportunities to stay up to date on the latest research and best practices relevant to pre-natal care.
• 21.
• Healthy Start Queens grant funded Prenatal Program Coordinators, must utilize the UniteUs and Go Beyond platforms to register and refer patients for home visiting, maternal child health and social drivers of health services.

EDUCATION AND EXPERIENCE required

• High school diploma (or satisfactory equivalent) required
• Associate degree or bachelor’s degree in a health-related field preferred
• Two (2) to four (4) years of prenatal or other healthcare related experience required (patient facing experience preferred
• General understanding of electronic health records systems
• Certification as a Lactation Counselor and/or Breastfeeding Counselor or willing to obtain one of the above-mentioned certifications within one (1) year of hire