Enrollment and Family Liaison
Circle of Friends Child Development Center
Location
Fairfield, California
Quick overview
The Enrollment and Family Liaison is responsible for recruiting and enrolling children according to established systems, managing waiting lists, and acting as a resource to families by facilitating needs assessments and goal setting. This role also involves assisting families in recognizing barriers to stability and developing strategies to strengthen their support networks.
Requirements summary
Candidates must possess excellent organizational and communication skills, along with a passion for working with families and children, including the ability to work evenings and weekends. Preferred qualifications include an AA or BA degree in a related field, experience with state-funded programs, knowledge of CDE/CDSS eligibility guidelines, and bilingual Spanish/English proficiency.
Job description
Description The Enrollment and Family Liaison recruits and enrolls children using the established priority and eligibility systems. Coordinates and organizes program-wide waiting lists. Acts as a resource to families, facilitating child and family assessment determining need(s), and goals, helping to recognize barriers to stability, and assisting with developing strategies for meeting families’ needs and strengthening their support network. The ideal candidate should have excellent organizational and communication skills, as well as a passion for working with families and children
Requirements
Intake Oversees/manages the enrollment and registration process for all programs Conduct outreach for all programs (CSPP, CCTR, CCP, SFCS, PRIVATE) Recruit and gather information necessary to assess family needs and determine eligibility and suitability for childcare services, as well as other programs/services beneficial to the family Provide intake and orientation to participants Assessment Conduct Child and Family Needs Assessment Assist families with ongoing assessment of their strengths and needs Assist families with completing a Family Assessment to identify their support network and help families strategize ways to strengthen/expand their support to enable them to become self-reliant Record Keeping & Reporting Complete complicated and highly detailed State mandated forms Accurate attendance records, travel records, monitoring reports, follow-ups, etc. Family Coordinator Represent the School at community meetings Collaborates within the School and the community as directed and/or necessary for the attainment of program goals Facilitate the Parent Advisory Committee (PAC) meetings Conduct parent education/engagement activities Miscellaneous Maintains office equipment Typing and creating correspondences for school needs (i.e.: parent letters, meeting agenda, etc.) Answer and make phone calls to/from families, community partners, and others Making copies, printing documents, and filing Willing to work on weekends and evenings Support with Marketing for Enrollments Manage Company's CRM Other duties as assigned
Qualifications
AA or BA degree or higher degree in Child Development, Sociology, Psychology, Social welfare, or related field; preferred One or more years of experience working with state-funded programs Knowledge of CDE and CDSS eligibility guidelines and processes for enrollment under the CCTR and CSPP programs; Bilingual Spanish/English preferred; Possession of valid California driver's license; current personal vehicle insurance; Willing to work evenings and weekends Detail-oriented Ability to: Work effectively in a strong service environment, under pressure, and subject to changing priorities Communicates positively and actively develops reciprocal relationships with staff, volunteers, parents, and children. Assume a variety of general office functions as necessary Be a self-starter and work independently of direct supervision Basic mathematical skills i.e. addition/subtraction, multiplication/division
