Operations Associate

Description ABOUT MINDCOLOR

• Mindcolor Autism was founded in 2019 with the goal of providing compassionate, individualized Applied Behavior Analysis (ABA) therapy to families impacted by autism.
• We have four founding principles: client-centric service, best-in-class team, culture of excellence, and tireless advocacy. We take pride in the quality, not quantity, of our service, measured through the success of our families, children, and team.

ROLE

The Operations Associate (OA) serves as the first point of contact for the center and is primarily responsible for supporting the clinical team with administrative, scheduling, and daily operational duties. Key responsibilities include managing the daily schedule to balance staff and client needs, maintaining center inventory and supporting budget requirements, and handling essential communication with team members, caregivers, and vendors. The OA also plays a crucial role in maintaining center facilities and safety, performing opening and closing duties, coordinating emergency preparedness, and supporting crisis management.

What you’ll do

The Operations Associate will support the clinical team in scheduling, administrative, and daily operational duties at the center, inclusive of the below. The OA is the first point of contact for center visitors. The Operations Associate will also serve as an RBT if/when the operations support is no longer needed.

CENTER OPERATIONS & SCHEDULING Manage and maintain center inventory Monitor and support Center Director to remain in center budget requirements Manage and maintain iPad and computer inventory and assignments Create, maintain, and manage daily schedules Adhere to federal, state, and local labor laws as well as Company policies concerning meal and rest breaks Monitor session note verification completion through review of the Session Note Foster a welcoming and professional environment through effective interactions with caregivers, team members, providers, vendors and more. Support new hire onboarding process

Rbt role responsibilities

• Make a
• Direct
• Impact: Spend the majority of your time (about 80%) working one-on-one or in small groups with clients, helping them build skills and confidence.
• Stay
• Organized &
• Supportive: Use about 20% of your time for session notes, documentation, and other tasks that keep client care consistent and high quality.
• Bring
• Treatment
• Plans to
• Life: Follow individualized plans created by a BCBA, implementing written protocols tailored to each client’s unique goals.
• Learn &
• Grow: Participate in training, meet competency milestones, and actively practice ABA principles and strategies in your daily work.
• Promote
• Positive
• Behavior: Use evidence-based behavior management strategies and respond safely in challenging or high-stress situations.
• Collaborate &
• Communicate: Work closely with your BCBA supervisor and teammates, asking questions, seeking feedback, and sharing insights to support each child’s success.
• Track
• Progress: Collect and input data with accuracy, ensuring treatment decisions are based on reliable information.
• PERKS: Performance Reviews +
• Raises: Twice a year opportunities to grow your pay based on your impact.
• Recognition &
• Rewards: Earn points for swag, gift cards, and more through our rewards program.
• Team
• Member
• Referral
• Bonus: Earn up to $500 per referral
• Have a
• Voice: Regular opportunities to provide feedback and share your ideas.
• Celebrate
• Together: Each center has its own budget for team outings, birthdays, anniversaries, and promotions.
• Retirement
• Savings: 401(k) with company match after just 90 days.
• Investing in
• Your
• Future: Paid training, exam fee reimbursement, and recertification costs covered.
• Time
• Off: 7 paid holidays, Up to 15 days of time off accrued, 4 self-care days
• Prioritizing
• Health &
• Wellness: $300 annual reimbursement for mental health, fitness, or wellness needs (from gym memberships to therapy copays).
• Access to benefits: medical, dental, vision insurance,
• FSA,
• DFSA, short-term disability
• Team
• Connection: Opportunities for client observations, shadowing, and collaboration
• Exclusive
• Discounts: Working Advantage program for savings on theme parks, hotels, groceries, movie tickets, and more!

Requirements

Pursuing or holding a Bachelor's degree RBT Certification active and in good standing Experience working with children (experience with behavioral or developmental needs preferred) Experience with scheduling preferred Prior experience in the field of ABA preferred but not required Prior customer or client service experience preferred CPR/First Aid Certification (adult & child) — must be completed within 30 days of hire Reliable transportation to on-site location Physical ability to lift up to 50 lbs, assist with client needs, and maintain safety awareness Comfortable supporting personal care needs (e.g., toileting, diaper changes) Comfortable with challenging behaviors (e.g., tantrums, elopement) Consistent availability (up to 40 hours/week) during center hours