Facilitates member education classes on chronic conditions and maternal health in both virtual and in-person settings. Collaborates with multidisciplinary care teams to design interactive training materials and analyze program data to improve member outcomes.
Requirements summary
Requires a Bachelor's degree in Public Health, Nursing, Nutrition, or a related field, or at least three years of experience in health-related education. Must be able to work on-site in Atlanta, Georgia.
This is a temporary opportunity. Technical Summary Statement Health Education supports Kaiser Permanente members through Healthy Living programs focused on prevention, self management, and chronic condition support across all Georgia service areas. This position facilitates member education classes in both virtual and in person settings, with primary emphasis on diabetes, hypertension, kidney disease, pregnancy nutrition, and gestational diabetes, and partners with the Diabetes Care Team, Women’s Health, Pharmacy and Adult Primary Care to support member engagement and whole person care.
Note
Work location is on-site. Employees are required to come into the designated Kaiser Permanente work location on all workdays.
Residency required in the primary location state: 9 Piedmont Center, 3495 Piedmont Rd.,
NE,
Atlanta, 30305
Job
Summary: Presents, and educates on health education programs and services. This includes coordinating and delivering trainings or other educational encounters, assisting in maintaining and updating educational and training resources, and helping to collect and analyze data from classes and programs. Roles in this subfunction also assess and understand the individual needs of trainees, both from a classroom perspective and a broader population perspective.
Essential Responsibilities
Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members. Listens to, addresses, and seeks performance feedback. Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage / improve them. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work. Assesses and responds to the needs of others to support a business outcome. Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support projects or initiatives with limited guidance and/or sponsorship. Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities.
Helps assesses and understands member needs by: helping identify individual needs, interests, abilities, and a variety of learning styles; adjusting teaching style to meet the needs of participants, to create an inclusive environment which exceeds the needs of diverse individuals; and assisting other health education staff to refer members to additional health promotion resources/services, when appropriate.
Helps collect, analyze, and report on data by: helping to obtain and enter valid, reliable data such as attendance, utilization, referrals, evaluations, and course assignment scores; helping analyze data and find areas for improvement in the course; and helping present data and findings from courses taught to keep relevant parties informed about course progress and initiatives, including department leaders and other stakeholders.
Helps educate and train members by: providing evidence-based education information to members in single interactions (e.g., a class, a group or one-on-one encounter); ensuring members learn about a requested content area by providing resources for continued education; creating a welcoming atmosphere that encourages learning when interacting with members; and independently providing information or resources that help translate evidence-based concepts into simple and understandable information for members.
Helps design training by: helping design interactive activities, assignments, and testing appropriate for the goals of each encounter and/or course learning outcomes; helping develop high-quality, culturally responsive multi-media health education materials; and helping identify content changes and collaborating to update member-facing materials.
Maintains resources by: recommending updates to multimedia health information resources; maintaining the database of educational resources and materials independently; and ordering new educational resources and materials independently.
Minimum Qualifications
Bachelors Degree in Public Health, Healthcare Administration, Counseling, Education, Psychology, Nursing, Nutrition or a directly related field, OR Minimum three (3) years of experience in health-related education or a directly related field.
